What kind of service can I expect from Mulberry Travel?

You can expect a personal, thoughtful service from the first conversation. The team takes time to understand what matters to you, then helps shape the right holiday rather than simply sending a list of standard options.

Will Mulberry Travel listen if I already know what I want?

Yes. If you already have a destination, cruise, rail journey or hotel in mind, the team can help refine the details, compare the options and make sure the final itinerary feels right for the way you want to travel.

Can Mulberry Travel help if I only have a rough idea?

Absolutely. Many clients start with a feeling rather than a finished plan, such as wanting something special, relaxing, adventurous or memorable. Mulberry Travel can turn that early idea into a carefully planned journey.

Why do clients choose Mulberry Travel?

Clients often choose Mulberry Travel because they want honest advice, careful planning and the reassurance of dealing with real people who care about getting the details right.

What does being independent mean for Mulberry Travel clients?

Being independent means Mulberry Travel is not tied to one tour operator or cruise line. The team can look more widely across trusted suppliers and recommend the option that best suits the client, rather than pushing one fixed product.

Does Mulberry Travel only arrange luxury holidays?

Luxury travel is a key part of what Mulberry Travel does, but the focus is always on the right fit. That may mean an iconic rail journey, a special cruise, a honeymoon, a family celebration or a tailor-made itinerary with thoughtful touches throughout.

How does Mulberry Travel support clients after booking?

Support continues after the booking is confirmed. The team remains available to help with questions, final details and practical arrangements, so clients are not left to manage everything alone.

Why is financial protection important when booking with Mulberry Travel?

Financial protection gives clients confidence that their money is protected when they book. Mulberry Travel’s Travel Trust Association membership and ATOL protection for eligible flight-inclusive packages provide reassurance alongside the personal service.

About Mulberry Travel

Independent luxury travel specialists based in Chester

Mulberry Travel is an independent luxury travel company based in Chester, creating carefully tailored holidays, luxury rail journeys, cruises and exclusive event packages for clients throughout the UK and overseas.

Our approach is personal, knowledgeable and straightforward. We take time to understand what matters to each client, offer honest advice and carefully coordinate every part of the journey—from hotels and transport to special experiences, private transfers and complex multi-centre arrangements.

We are particularly recognised for our expertise in luxury rail travel, including journeys aboard the Venice Simplon-Orient-Express, Belmond British Pullman, Royal Scotsman and Orient Express La Dolce Vita. Our team has first-hand experience of many of the journeys we recommend and understands the detail required to turn an iconic train journey into a seamless complete holiday.

As an independent travel company, we are not restricted to one tour operator or travel brand. This allows us to compare options, recommend the most appropriate arrangements and build each itinerary around the client rather than around a fixed package.

Meet our Luxury Rail Specialist Team and discover the experience behind Mulberry Travel’s tailor-made rail journeys.

Why Choose Mulberry Travel?

Independent luxury travel specialists
Based in Chester and serving clients worldwide
First-hand luxury rail experience
Tailor-made holidays and complex itineraries
Personal advice from a dedicated travel specialist
Luxury rail, cruise and event travel expertise
Travel Trust Association member
ATOL protected flight-inclusive packages

Luxury Travel Designed Around You

We believe exceptional travel begins with listening. Rather than offering the same holiday to every client, we begin by understanding your interests, preferred pace, travel style and budget.

Our team then researches and coordinates the most suitable combination of travel, accommodation and experiences. This may be a single luxury train journey, a cruise with a carefully arranged pre- or post-stay, or a detailed multi-country itinerary involving several transport and accommodation arrangements.

From the first conversation until you return home, you have a knowledgeable team available to answer questions, explain your options and help ensure the arrangements run smoothly.

Meet Our Luxury Rail Specialists

Luxury rail travel is one of Mulberry Travel’s principal areas of expertise. Our specialist team has direct experience of the Venice Simplon-Orient-Express and other celebrated trains, together with extensive experience arranging the hotels, flights, Eurostar journeys, private transfers and destination stays that surround them.

This first-hand knowledge helps us advise on routes, cabin categories, journey direction, dining, luggage arrangements and the practical details that can make a considerable difference to the overall experience.

Whether you are considering a classic journey from Paris to Venice, a British Pullman day trip, a Royal Scotsman itinerary or a holiday aboard Orient Express La Dolce Vita, our team can help identify the right journey and create a complete itinerary around it.

Meet Mulberry Travel’s Luxury Rail Specialist Team.

Book with Confidence

When booking a holiday or travel arrangements with Mulberry Travel, it is important to know that your money is protected.

Mulberry Travel is a member of the Travel Trust Association. Customer monies are paid into a ring-fenced client account overseen by independent trustees, providing financial protection for bookings made through us.

Eligible flight-inclusive packages are also protected under our ATOL, number 11741.

Find out more about Travel Trust Association protection or read about our ATOL protection.

Our Commitment to You

We know clients have a wide choice when arranging a luxury holiday. Our aim is to earn your trust through knowledgeable advice, clear communication and careful attention to detail.

We will listen to your requirements, explain the available options honestly and work with you to create an itinerary that feels personal rather than pre-packaged.

Our values—honesty, care, responsiveness and high standards—are not treated as a separate statement. They are reflected in the way we advise clients, design journeys and support each booking.

Mulberry Travel luxury rail specialist team

LUXURY RAIL SPECIALISTS

Meet our experienced luxury rail travel team

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BOOK WITH CONFIDENCE

Financial protection and personal support

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ATOL PROTECTION

Protection for eligible flight-inclusive packages

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Speak to a Mulberry Travel Specialist

Whether you already know where you would like to travel or are still exploring ideas, our team can help shape the right journey.

Contact Mulberry Travel to speak with a luxury travel specialist about rail journeys, cruises, tailor-made holidays and exclusive event travel.

FAQs about Mulberry Travel

Mulberry Travel

4.94 Average

137 Reviews

Diana Deodat-Sarran

Attended a Andre Bocceli concert in Florence. Mollie was involved in the coordinated the hotel and seats to the event. Everything was well organized and flawless. I would use Mollie again .

Posted 1 day ago

Joanne Gentle

We had a wonderful holiday. The organisation by Mulberry was impeccable. Everything was perfect.

Posted 6 days ago

Sharon Betts

Dear Mollie (and Team at Mulberry Travel), I just wanted to send you a quick message to say an enormous thank you for organising our Trip to Florence / Tuscany for Andrea Bocelli. Everything went without a hitch the event and our all our drivers were truly amazing, the hotel was in a fabulous location, they couldn’t have been more accommodating and helpful during our stay. A truly stress free experience and I would have no hesitation in booking with you again and recommending Mulberry Travel to friends / colleagues.

Barbara Forster

A weekend in Italy: flying into Pisa, staying in Florence..... Andrea Boccelli Concert Saturday evening. The whole package prepared by Sasha at "Mulberry Travel" along with Mollie made a lifetime experience ✨️ from flights, drivers and the concert package the organisation was spot on! Timings, transport everything went to clockwork. I firmly recommend this company and staff for fantastic travel experience.

Posted 1 week ago

Anonymous

An incredible trip to Venice to see Andrea Bocelli all arranged by Mollie. Everything as planned, flights, water taxis & accommodation couldn’t ask for more. A magical time. Thank you

Mulberry Travel, especially Sasha, has been an incredibly helpful partner in creating wonderful journeys for us. Despite the fact that we are in the United States and they are in the UK, Sasha and team have been exceptionally accessible, patient, professional, and knowledgeable. Last year when a luxury train journey in England was cancelled at 4 am on the day we were set to fly to England, she helped us plan an alternative trip at the very last minute. She planned another trip for us this summer. Kudos to Sasha and her team. They are great!

Posted 1 month ago

Mike and Paula Clark

Back form a fantastic holiday organised by Sasha at Mulberry Travel on a Med Cruise with the Monaco Grand Prix. Sasha sent hard copies of all paperwork which made it much easier than looking on our phones. We had a 1 day / night in Nice before the Cruise, - he hotel was very nice and central for going out in the day / night and then only a 10 mins walk to the port to pick up our cruise. I asked for an end of aisle seat at the Grand Prix as my husband has a bad left knee and easier to sit at the end of aisle. - This request was delivered. We will definitely use Mulberry Travel again. Paula and Mike Clark

Mark Aston

Sasha, our agent, compiled a wonderful and exceptionally well thought out trip to Paris to catch the Venice Simplon Orient Express to Istanbul and a short stay in Istanbul afterwards. Everything was perfect; from the proposed hotels in Paris and Istanbul, to the transfers between airports and hotels. Sasha listened to everything we wanted to experience and delivered above our expectations, with exemplary and timely communications. Altogether, we thoroughly recommend Mulberry Travel.

Posted 2 months ago

Andy Williamson

just wanted to say thank you for all your help booking the Grand National trip aboard the British Pullman. We all had a wonderful day and everything was organised so well. They arranged reserved seating on the coach transfers for us and my wife managed the whole day despite her cancer, such was the care taken.

Posted 3 months ago

Maggie

Dear Lee and all the Mulberry Travel Team, We just wanted to thank you for organising such a wonderful trip to the Prix de l’Arc de Triomphe. Everything ran so smoothly from start to finish. The Hotel Mayfair was absolutely perfect for us, comfortable, elegant, and ideally located. The drivers throughout the weekend and for our airport transfers were excellent, especially Riswan, who drove us to and from the races. He was not only professional but also a wonderful guide, sharing his enthusiasm and knowledge of Paris and France, which really added to the experience. Attending the Arc itself was something we had wanted to do for many years, and we’re so glad to have finally experienced it. Thank you again to you and your team for arranging everything so beautifully. You took all the stress out of the trip for us and we are very grateful. It truly was a memorable weekend. Warm regards, Maggie, Richard & Eleanor

Posted 9 months ago

H. Ware

I cannot recommend Sasha at Mulberry Travel highly enough. Her exemplary service, talent at curating trips and attention to detail as well as support while you travel is unsurpassed. I continue to use Sasha for my travel and have recommended her to friends and colleagues.

Posted 10 months ago

Sasha and her colleagues did a fantastic job helping organising our honeymoon, arranging everything; sorting the flights and transfers and picking the hotels for the two centre trip to Verona and Lake Garda that we wanted. Everything went smoothly from the flights, the transfers from Verona airport to the hotel in Verona, between Verona and Sirmione and the return to the airport, the hotels and the Opera (which was a highlight).

Posted 1 year ago

Thiona McQuiston

Dear Sasha thank you for organising our trip to Florence to take in the Andrea Bocelli Teatro del Silenzio concert at Lajatico it was amazing as was your organisation of the trip. We had a wonderful time all thanks to you Andrea, Placido and the other guests. I would have no hesitation in booking with you in the future. Kind regards Thiona

This was our first trip with a tour group It was a wonderful experience The hotel accommodations were perfect The dinner experience was wonderful Our driver to the event was great We can’t say enough about this wonderful trip Very organized

Mr & Mrs Gray

Exceptional company who are responsive at all times .Outstanding communication and all arrangements were perfect

Wendy Taylor

We have just returned from seeing Andrea Bocelli in Italy. The whole trip was organised by Mulberry Travel. I cant recommend them highly enough. They organised everything from flights to transfers to accommodation and also tickets for the concert. Everything ran seamlessly. The Hotel L'Orologia in Florence was one if their recommendations. It was beautiful and centrally situated on a lovely piazza. Transfers to and from the airport and the concert ran like clockwork. I will certainly be booking with Mulberry Travel again for any trips. It took the worry out of organising myself which I would normally do.

Jane Stonehouse

Sasha and Mollie were fantastic from the initial enquiry to the final plans . Every aspect of the trip was amazing and the Concert was truly amazing ! I cannot praise Mulberry Travel enough . A wonderful trip ! Thank you 😊

Richard Goodenough

We booked the British Pullman for my wife’s birthday and Mollie Ellis your Consultant could not have done more for us. She answered any questions that I had and kept in touch from the initial booking through to our day out to Bath. We had a fantastic day and I will certainly book through Mollie and Mulberry travel in the future.

Robert Hawkins

We contacted Mulberry Travel to enquire about a 2025 Monaco F1 package as we could find nothing that suited us in Australia. Sasha was incredible and put together a wonderful package for us. The whole booking process was so easy and we were kept informed every step of the way. Our trip leaves us with fantastic memories. Thankyou Sasha and Mulberry Travel. We certainly recommend this company to anyone in UK or Australia

Nick Phillips

I recently booked a cruise to include tickets to Monaco Grand Prix for a special birthday surprise. Sasha contacted me via email so as not to spoil the surprise. This attention to detail continued along with timely correspondance throughout the whole planning period. The cruise was a great success but the hotel recommendations and even private hire transfers from airport, hotel and cruise port were all part of the very professional service and nothing was too much trouble. I would happily recommend Mulberry Travel to friends and family and will definitely use their services again. Thank you.

Fantastic service, before, dueing and after by the team