corona-virus-covid-19-update

Corona Virus/COVID-19 Update

In response to the COVID-19 outbreak that has brought uncertainty to all of us around the world, we want to reassure our current and future clients and keep you all up to date with what we are doing in response to the outbreak and how your travel plans may or may not be affected.

We are following the guidelines put in place by the FCO and would recommend our clients to keep up to date with this information HERE.

Bookings affected by COVID-19

If your holiday or travel plans have been affected by COVID-19, then we would have already been in touch with you to either re-book your holiday for a later date (at no additional cost to you) or given you the option of receiving a full refund.

Future Bookings – book with confidence

We want to assure any future clients who are considering booking their holiday or travel plans with us that you are fully protected.

We are a member of the Travel Trust Association (TTA) which provides you, the customer, with 100% financial protection. In addition, our flight-inclusive packages also benefit from the protection of the ATOL scheme. You can read more about how the TTA and ATOL protect you and your holiday HERE.

We understand the uncertainty and concern surrounding travel that COVID-19 has caused, and we want to assure all of our clients, current and future, that our client protection and customer satisfaction remains our top priority.

If you do have any specific questions regarding your forthcoming holiday or travel plans, please contact us.