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Facilities & Features of the Hyatt Zilara, Cancun

  • All-Inclusive Resort with 6 Gourmet Restaurants
  • Adults-Only (min age 16yrs)
  • All Suite Accommodation
  • Unique Ocean View Spa
  • Butler Beach & Pool Service
  • Price Guide UK Departures

    Stay 7 nights from £1,399pp. All-Inclusive Junior King Suite with Direct flights & transfers.

The Hyatt Zilara, Cancun, Mexico

Prominently located on the widest stretch of beach in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.

The Hotel features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale facilities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.

Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa (Cancun’s only ocean view spa), wine and spirits tastings, enhanced pool and beach butler service and more.

Hyatt Zilara Cancun is 15 minutes away from downtown, only 20 minutes from the Cancun International Airport and near the best golf courses, shopping malls, restaurants and nightlife this city has to offer.

The Hyatt Zilara Suites

The Hyatt Zilara Cancun is a suite only resort Hotel.

Junior Suites at the Hyatt Zilara, Cancun

cancun-hyatt-zilara-hotel-pool
 

Spacious 653 square-foot (61 square meter) room featuring a king sized bed or 2 double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and an ocean view terrace. Modern bathrooms include double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer  &  Hair straightener (upon request)
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Pillow  Menu
  • Iron & ironing board
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock

Premium Ocean View Junior Suites at the Hyatt Zilara, Cancun

cancun-hyatt-zilara-hotel-ocean-view-junior-suite-king
 

Upper level floor 653 square-foot (61 square meter) room featuring a king sized bed or 2 double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and breathtaking ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer  &  Hair straightener (upon request)
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player & fully loaded ipod
  • Electronic, laptop-size safety deposit box
  • Pillow  Menu
  • Iron & ironing board
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request

Premium Ocean Front Junior Suites at the Hyatt Zilara, Cancun

cancun-hyatt-zilara-hotel-ocean-front-junior-suite-king
 

Extra spacious 653 square-foot (61 square meter) room featuring a king sized bed or 2 double beds with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture and a terrace offering unobstructed ocean views. Modern bathrooms featuring double sinks, rain showerheads and designer toiletries.

  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • State-of-the-art gourmet coffee system
  • Complimentary  use of the business center
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option to Premium Ocean Front Deluxe Suite available

Premium Ocean Front Deluxe Suite King at the Hyatt Zilara, Cancun

cancun-hyatt-zilara-hotel-ocean-front-deluxe-suite-king
 

Spacious 653 square-foot (61 square meter) room featuring a king sized bed with Egyptian cotton sheets, a double whirlpool tub, handcrafted furniture, and a wrap-around terrace or balcony offering unobstructed ocean views. Modern bathrooms featuring double sinks, ocean view rain showerheads.

  • Designer toiletries
  • Bulgary luxury bath amenities
  • His & Hers plush bathrobes and slippers
  • Steam shower with ocean view
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hairdryer & Hair straightener
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony including a hammock
  • Complimentary Ironing 2 Pieces per Stay and Shoeshine on Request
  • Complimentary Luggage unpacking on request
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • Reserved, exclusive beach cabana
  • State-of-the-art gourmet coffee system
  • In suite check in
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option to Premium Ocean Front Junior Suite available

Presidential Suite at the Hyatt Zilara, Cancun

cancun-hyatt-zilara-hotel-presidential-suite
 

Stunning 1,331 square-foot (124 square meter) penthouse suite offering the resort’s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock.

  • Steam shower with ocean views and vanity counter
  • Spacious bedroom
  • Living room
  • Dining room
  • Telescope for stargazing at night
  • Fully stocked bar
  • Double whirlpool tub
  • Designer toiletries
  • Bulgary luxury bath amenities
  • His & Hers plush bathrobes and slippers
  • 2-line direct dial cordless telephone with bilingual voice mail and bathroom extension
  • Hair straightener
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, soft drinks and snacks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “Magic Box” for discreet 24-hour room service delivery
  • Rotating 32” LCD satellite TV with DVD/CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Personalized butler and concierge services
  • Special welcome gift and beverage
  • In-suite DVD library
  • Reserved, exclusive beach cabana
  • State-of-the-art gourmet coffee system
  • Complimentary unlimited domestic and international telephone calls
  • Exclusive access to Chef’s Plate gourmet restaurant
  • Connecting option with Premium Ocean Front Junoir Suite room available to create a two-bedroom penthouse suite
 
cancun-hyatt-zilara-hotel-ocean-view-junior-suite-king

All Inclusive Dining’s at the Hyatt Zilara, Cancun

Beautifully appointed specialty restaurants and gourmet buffets offer distinctive dining experiences from around the world.

Coffee House
Premium espresso drinks and a wide variety of pastries, desserts and ice cream in a European-style café. Open from early morning until late night.

Tapas & Pintxos Restaurant

cancun-hyatt-zilara-hotel-tapas-pintxos-restaurantTapas from Northern Spain and the Basque region in a relaxing atmosphere. Open for dinner nightly.


Asiana Restaurant
cancun-hyatt-zilara-hotel-asiana-restaurant
Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Open for lunch and dinner.

Dress code for Lunch: Casual –  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover-up. Sandals are required.

Dress code for Dinner: Smart Casual – Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.

Maria Marie
Gourmet Mexican cuisine in a fine-dining experience. Open for dinner nightly.

Dress code for Dinner: Smart Casual – Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts are permitted for men. Women require dress sandals.

Chef’s Plate
International haute cuisine carefully selected and artfully prepared by our Chef for a unique and memorable gourmet-dining event. Open for dinner only and required reservation, this private venue is only accessible by guests booked in the following room categories: Premium Ocean Front  Junior Suite King/Double and upper categories.

Dress code for Dinner: Casual Elegant – Long pants, close-toed dress shoes and collared shirt (polo style or dress shirt) are required for men. Women require dress sandals.

Spice
Nouvelle cuisine in a casual atmosphere alongside ocean views served at a sumptuous buffet plus show-cooking stations. Open for breakfast, lunch and dinner.

Dress code for Lunch: Casual –  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover-up. Sandals are required.

Dress code for Dinner:  Casual: No bathing suits are permitted. No sleeveless shirts are permitted for men. Sandals are required.

Pelicanos
À la carte, International cuisine in an oceanfront setting by the infinity pool. Open for breakfast, gourmet Caribbean for lunch and Mediterranean specialties for dinner.

Dress code for Lunch: Casual –  Access with dry bathing suits permitted. Men require a t-shirt, and women, a cover up. Sandals are required.

Dress code for Dinner:  Smart Casual – Dress shorts, dress sandals or close-toed shoes are required for men. No sleeveless shirts  permitted for men. Women require dress sandals.

NOTE: There are some exclusions to the all-inclusive, such as Lobster and certain bottles of wine and liquor with surcharge.

Hyatt Zilara Hotel Activities

Hyatt Zilara Cancun features an unlimited array of recreational activities, world-class wellness and fitness services, and entertainment options. Exercise in a state-of-the-art fitness center or just pamper yourself in the spa facility.

Bicycle Center

Complimentary bicycle service is available.

Fitness Center

We are pleased to offer you a state-of-the-art fitness center and Pilates facility located at the Spa. Attentive fitness professionals and staff are available to assist you with your workout.

Tennis Court

Lighted rooftop tennis court with complimentary equipment. On-site tennis pro available.

Swimming Pools

The resort features two large freeform pools with dual temperature whirlpool tubs. One pool is a beachfront infinity activity pool with swim-up bar, volleyball and “in-pool” lounges. A second gigantic pool is separated by a bridge from the activities pool and features an official Olympic-size 50-meter lap lane with starter block.

Water Sports

  • Boogie boards
  • Beach volleyball
  • Water Basketball

    Spa and Beauty Services at The Hyatt Zilara, Cancun

    Cancún’s only ocean view spa, The Spa, is a world-class, eco-holistic, Mayan-inspired facility. It offers dual temperature whirlpool tub, steam room, traditional Temazcal steam hut, sauna, cold plunge pool, polish massage waterfalls and many treatment options. The Spa also features a beauty salon. The Spa’s hydrotherapy circuit may be used complimentary. Spa treatments at a surcharge.

    Weddings Honeymoons and Vows at The Hyatt Zilara, Cancun

    Planning a dream wedding? The perfect event requires extraordinary settings. Hyatt Zilara Cancun offers a total of 21,000 square feet of indoor event spaces, plus breathtaking beach and outdoor venues. Personal and event planners are on hand to assist you in creating a magical day to remember forever.
    WEDDINGS-THE-HOUSE-BARBADOS
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    Spa

    cancun-hyatt-zilara-hotel-spa
    Cancún’s only ocean view spa, The Spa, is a world-class, eco-holistic, Mayan-inspired facility. It offers dual temperature whirlpool tub, steam room, traditional Temazcal steam hut, sauna, cold plunge pool, polish massage waterfalls and many treatment options.
     

    Weddings and Special Romantic Celebrations

    Whether celebrating a religious, civil, spiritual wedding, union or vow renewal Hyatt Zilara Cancun offers extraordinary settings and exceptional accommodations to create memories that will last a lifetime. Our experienced staff of professional wedding planners assists couples every step of the way to create extraordinary events. Design your own wedding or choose from a wide selection of celebrations, including a boutique complimentary wedding, to barefoot beach weddings, to lavish celebrations. Every detail is artfully arranged by our dedicated staff including flowers, music, photography, the wedding cake, the catering, and so much more. And for your convenience, Hyatt Zilara Cancun has an on-sight magistrate office and justice of the peace.

    Honeymoon couples enjoy extra special amenities and romantic services in their suite, including a rose petal strewn bed, aromatherapy candles, a sweetheart cake and sparkling wine. For added luxury, choose a Romance Package with even more special touches such as a private candlelight beach dinner for a truly unforgettable experience.

     

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    Visit Us in Person at our Offices:

    The Steam Mill, Steam Mill Street, Chester, CH3 5AN

    Opening Hours:

    Monday – Friday 09:00-17:00 Saturdays 09:00-13:00

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